Terms of Service

Last updated: November 5, 2026

1. Agreement

These Terms govern your use of the HelmistAI desktop application, website, and related services (the "Service"), provided by HelmistAI ("we", "us"). By downloading, installing, or using the Service, you agree to these Terms. If you use the Service for an organization, you represent that you're authorized to accept these Terms on its behalf.

2. Eligibility & accounts

• You must be at least 16 years old.
• You're responsible for your account, your device, and keeping your credentials secure.
• One account per person; you may use your license on machines you personally control, within the device limits shown in the app.

3. Your content stays yours

Skills, transcripts, session history, and files you create are your content. We claim no ownership. You grant us only the limited, temporary right to process content as needed to deliver the feature you invoked (e.g., sending a question and relevant context to the AI model to produce an answer). Local content is stored encrypted on your device and is not uploaded to us for storage.

4. Acceptable use

You agree not to:

• Use the Service to violate any law, regulation, or third-party right, including confidentiality obligations to your employer or clients.
• Use the Service to misrepresent your abilities or identity where doing so violates the rules of an educational institution, examination, certification body, or employer — it is your responsibility to know and follow the rules that apply to your situation.
• Circumvent plan limits, license checks, or technical protection measures.
• Resell, sublicense, or provide the Service to others as a competing offering.
• Reverse engineer the Service except where such restriction is prohibited by law.
• Upload unlawful, infringing, or harmful content to skills or prompts.

Recording and consent. HelmistAI transcribes audio from your microphone and from the meeting. Laws on recording and transcribing conversations vary by place, and some require everyone's consent. You are responsible for obtaining any consent required and for following the rules of the meeting you join.

Shield. Shield asks the operating system to exclude the overlay from screen capture. It works with most screen-sharing and recording tools but we do not guarantee that every tool, device or method (for example a camera pointed at your screen) will not capture it.

Third-party names. Zoom, Google Meet, Microsoft Teams, macOS and other names are trademarks of their owners. HelmistAI is not affiliated with or endorsed by them.

5. Plans and billing

• Free plan: limited sessions per month and session length, as shown in the app. Limits may adjust as the product evolves.
• Pro and Ultimate: billed through our merchant of record, Polar. Subscriptions renew automatically until canceled; cancel anytime, and access continues to the end of the paid period. Prices may differ by region and are shown before you pay.
• Promo codes: entered at checkout. Unless the offer says otherwise, a code can be used once per customer, applies to the plan and period it names, may expire or be withdrawn, cannot be combined with other offers, and has no cash value.
• No refunds: all payments are final and non-refundable, except where the law of your country gives you a right to a refund that cannot be waived. You can cancel at any time and keep access until the end of the period you paid for. Use the Free plan to try HelmistAI before you buy.

6. AI-generated content

Answers are generated by AI models and may be inaccurate or incomplete. You're responsible for verifying anything important before relying on it. You own the answers you generate for your lawful use, to the extent such ownership is possible under applicable law.

7. Software license

We grant you a personal, non-exclusive, non-transferable, revocable license to install and use the HelmistAI application on devices you control, for the plan you purchased. The software is licensed, not sold.

8. Privacy

Our Privacy Policy explains what data stays on your device, what is processed, and your rights. It's part of these Terms.

9. Term and termination

You can stop using the Service and delete your account at any time. We may suspend or terminate accounts that violate these Terms, or discontinue the Service with reasonable notice (30 days for paid plans). Sections 3, 4, 6, 9–12 survive termination.

10. Disclaimers

The Service is provided "as is" without warranties of any kind, express or implied, including merchantability, fitness for a particular purpose, and non-infringement. We don't warrant that the Service will be uninterrupted or error-free.

11. Limitation of liability

To the maximum extent permitted by law, HelmistAI's total liability arising from or relating to the Service is limited to the amount you paid us in the 12 months before the claim. We're not liable for indirect, incidental, special, or consequential damages, including lost opportunities, data loss on your device (which you can back up), or outcomes of decisions made using AI-generated content.

12. Changes to these Terms

We may update these Terms; material changes will be notified in the app or by email at least 14 days before they take effect for paid plans. Continued use after the effective date means you accept the updated Terms.

13. Governing law

These Terms are governed by the laws of the State of Delaware, USA, excluding conflict-of-law rules. Disputes will be resolved in the state or federal courts located in Delaware, unless applicable consumer law gives you the right to bring a claim locally.

14. Contact